Online Ordering Help/FAQ

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Using Our Shopping System
Navigating through the Site
Reorder Limitations
Shipping and Handling and Turnaround Time
Taxes

For additional information about our products and services please visit www.targetportraits.com.


Using our Shopping Cart

In order to shop on our site, customers use shopping carts. We actually store the shopping cart information on your computer. In order for us to store the information on your computer, we use "cookies". If your Internet browser does not have cookies enabled, the information cannot be stored, which means your shopping cart remains empty.

To enable cookies on your browser, follow the steps below. If you need further assistance, refer to the documentation provided with your web browser.

To set Netscape Navigator to allow cookies:

1. Select Edit, then Preferences from the title bar menu of the browser window.
2. Click on "Advanced" on the Preferences window.
3. Click on either of the Accept Cookies buttons.
4. Click OK

To set Internet Explorer to allow cookies:

1. Select Tools, then Internet Options from the title bar menu of the browser window.
2. Click on "Security" on the Internet Options window, and then press the "Custom Levels" button.
3. Scroll down and click the Always Accept Cookies button.
4. Click OK



Navigating through our Site

You may use the links in the left-hand navigation bar to link to the different areas of our secure site. The back link will always take you to the previous page you were on. While completing an order form, most browsers will allow you to use your tab key to move from one field to the next, rather than using your mouse to point and click.



Reorder Limitations

If you would like to place a reorder for a portrait sitting, you must have already received your original order. Because our processing plant is automated, we are unable to process orders until the negatives have completed initial processing. Once you have received your original order please return to www.targetportraits.com.

Reorders may only be processed for sittings that are less than 90 days old. After 90 days, negatives are recycled and unavailable to reorder from.


Shipping/Handling and Turnaround Time
Target Portraits does not charge a shipping and handling fee for the purchase of Portrait Club Memberships or Gift Certificates. Portrait Club members enjoy the benefit of waived sitting fees during their membership period,

  • When purchasing a Portrait Club Membership online you will be required to print a Portrait Club Voucher after your order is placed. This voucher can be redeemed at your first portrait sitting for your official membership card. If you are unable to print or need additional help, please call 1-800-59SMILE for assistance.
  • Gift Certificates are sent via US Mail, please allow 10-14 business days for delivery.

Portait Sheet and Gift Product Shipping and Handling

In most cases your order will ship either US Mail, Fed Ex 3 day or Fed Ex Ground



Shipping Charges

Turnaround Time Shipping
Portrait Sheets 2 to 3 weeks $6.95 per sitting  
   
Novelties 2 to 3 weeks  
Coaster $3.95  
Magnet $3.95  
Tile $3.95  
Mouse Pad $7.95  
Mug $7.95  
Tote Bag $7.95  
When purchasing multiple Novelty products there is a maximum shipping charge of $7.95
   
Portrait Images on CD
(not available at all studio locations)
2 to 3 weeks $3.95  
When purchasing multiple CDs there is a maximum shipping charge of $3.95  
   
Woven Treasures 4 to 6 weeks  
Blanket $7.95  
Tapestry $7.95  
2-Pillows $7.95  
2- Tote Bags $7.95  
Pillow and a Tote Bag $7.95  
There is a $7.95 shipping charge for each product being ordered  
   
Fine Art Portrait Masterpieces
(not available at all studio locations)
4 to 6 weeks  
Watercolor  
10x13 $6.95  
16x20  $9.95  
20x24 $9.95  
Illustrated Oil  
16x20 $14.95  
20x24 $14.95  
Porcelain Effect  
8x10 $6.95  
10x13 $6.95  
16x20 $9.95  
20x24 $9.95  
Touch-of-Color  
8x10 $6.95  
10x13 $6.95  
16x20 $9.95  
20x24 $9.95  
POP Quad  
18x18 $9.95  
POP Tri  
10x18 $9.95  
20x36 $9.95  
   
Note: It is possible for an order to contain multiple shipping fees. For example: If you order additional color portraits from a sitting and also order a mug, a blanket and a Touch of Color, your total shipping fee would be $29.80 ($6.95 for the traditional color portrait, $7.95 for the mug, $7.95 for the blanket, and $6.95 for the Touch of Color.)  


Taxes

We collect and remit sales taxes when and where required by law. Your shopping cart indicates sales taxes where appropriate.