Online Ordering Help/FAQ

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Using Our Shopping System
Navigating through the Site
Shipping and Handling and Turnaround Time
Taxes

For additional information about our products and services please visit www.targetportraits.com.


Using our Shopping Cart

In order to shop on our site, customers use shopping carts. We actually store the shopping cart information on your computer. In order for us to store the information on your computer, we use "cookies". If your Internet browser does not have cookies enabled, the information cannot be stored, which means your shopping cart remains empty.

To enable cookies on your browser, follow the steps below. If you need further assistance, refer to the documentation provided with your web browser.

To set Internet Explorer to allow cookies:

1. Select Tools, then Internet Options from the title bar menu of the browser window.
2. Click on "Privacy" on the Internet Options window, and then press the "Sites" button. 3. Type secure.targetportraits.com in the "Address of website" box and click the "Allow" button.
4. Click OK
5. Click OK

To set Firefox to allow cookies:

1. Select Tools, then Options from the title bar menu of the browser window.
2. Check the box next to "Accept cookies from sites".
3. Click OK



Navigating through our Site

You may use the links in the left-hand navigation bar to link to the different areas of our secure site. The back link will always take you to the previous page you were on. While completing an order form, most browsers will allow you to use your tab key to move from one field to the next, rather than only using your mouse to point and click.

Reorders may only be processed for sittings that are less than 90 days old. After 90 days, negatives are recycled and unavailable to reorder from.


Shipping/Handling and Turnaround Time

Portait Sheet and Gift Product Shipping and Handling

In most cases your order will ship either US Mail, Fed Ex 3 day or Fed Ex Ground



Shipping Charges

Turnaround Time Shipping
Portrait Sheets 2 to 3 weeks $6.95 per sitting  
   
Novelties 2 to 3 weeks  
Button 3" $2.75  
Stickers $2.75  
Coasters $3.95  
Key Tag $3.95  
Magnet $3.95  
Magnet Large $3.95  
Playing Cards $3.95  
Tile $3.95  
Puzzle w/Box 252 pieces $7.95  
Mouse Pad $7.95  
Mug 11 oz. $7.95  
Mug 15 oz. $7.95  
Multi-Image Mug 11 oz. $7.95  
Multi-Image Mug 15 oz. $7.95  
Tote Bag $7.95  
Portrait Panel Easel 5x7 $7.95  
Portrait Panel Easel 8x10 $11.95  
Canvas Portrait 16x20 $11.95  
When purchasing multiple Novelty products there is a maximum shipping charge of $14.95 for Novelties.
   
Portrait Images on CD
(not available at all studio locations)
2 to 3 weeks $3.95  
When purchasing multiple CDs there is a maximum shipping charge of $3.95  
   
Woven Treasures 4 to 6 weeks  
Blanket $7.95  
Tapestry $7.95  
2-Pillows $7.95  
2- Tote Bags $7.95  
Pillow and a Tote Bag $7.95  
There is a $7.95 shipping charge for each product being ordered  
   
Note: It is possible for an order to contain multiple shipping fees. For example: If you order additional color portraits from a sitting and also order a mug, and a blanket, your total shipping fee would be $22.85 ($6.95 for the traditional color portrait, $7.95 for the mug, and $7.95 for the blanket.)  


Taxes

We collect and remit sales taxes when and where required by law. Your shopping cart indicates sales taxes where appropriate.